About Us

Here at Smartex, everything is (and always has been) about the customer.

We provide bespoke and scalable solutions for any building, regardless of the size or problem. This works for our customers.

The foundations we built back then, still stand now, even stronger than ever. From our self-delivered 24/7/365 Helpdesk to how effectively we deliver our service, everything centres around our customers.

With a completely scalable and flexible service, we can give you the support for your workplace that you actually need

Our Values

Like you, we hold ourselves to high standards in everything we do.

Our five core pillars are:

More than compliance

Provide a service that not only ensures safe operation of equipment and systems but aims to enhance the experience of anyone using your building.

Simplicity

We’re always looking for ways to improve our processes and procedures, with an eye on the future to ensure our service is transparent, efficient and streamlined.

Striving for success

Our success is your success. With true collaboration on all issues, no matter the size or complexity, they can be resolved seamlessly and effectively.

Personal Service

With a thirst for knowledge, we’re proactive in seeking those details that help us understand our customer needs better. Which, in turn enables us to provide bespoke support, relevant advice and ultimately adapt to suit you.

Innovation

We’re always on the lookout for new methods that will simplify our processes and systems (and in turn, be more cost-effective) to make everyone more efficient

The Team

Whether we’re on site or providing assistance over the phone, we’re immensely proud of the team representing Tempus.

We understand that every team member is instrumental to the service we provide, and because of this are not only selected for their exceptional customer service, but because they embody the core values of Tempus.

Quality

Our complete expertise in the industry ensures that we offer best services all around. Our focus is on the quality of work making sure our workforce deliver the best possible services every time.

Health and safety

Our number one priority is that our customers and colleagues return home safe each and every day.

Our Health and Safety requirements are part of our normal operation practices and procedures and as such are integrated into all our inspections, repair procedures, operation and management systems.